As a professional cross-border purchasing agent and international forwarding service platform, Kaybuy prioritizes user shopping safety and rights protection. We firmly oppose any intellectual property infringement and strictly prohibit counterfeit goods on our platform. We respect intellectual property rights, and listing infringing products (e.g., counterfeit goods) constitutes a severe violation of Kaybuy policies.
1. What are Counterfeit Goods?
Counterfeit goods refer to unauthorized replicas that imitate genuine products' appearance, trademarks, packaging, or other characteristics to mislead consumers into believing they are authentic. This includes unauthorized use of brand names, logos, or intellectual property without the trademark owner's consent.
2. Kaybuy's Anti-Counterfeiting Measures
Kaybuy helps users search and display products from various e-commerce platforms. While we do not directly sell goods, we provide logistics and customer service for purchases from third-party platforms. Therefore, we cannot directly control product authenticity from third-party sellers or penalize them. However, we implement the following measures to mitigate risks:
Keyword Filtering: Block search terms explicitly related to counterfeit goods.
Manual Review: Investigate and remove suspicious listings.
Despite our efforts,suspected counterfeit items may occasionally appear. In such cases, customers should cease purchases and report them to our support team.
The following may constitute intellectual property infringement:
Unauthorized use of trademarks or brand identifiers.
Slightly modified trademarks indistinguishable from genuine ones.
Obscured or visually altered trademarks.
Misspelled brand names.
Products labeled with brands/trademarks in descriptions but lacking them physically.
If you receive a suspected counterfeit item or have IP concerns, contact: [email protected]
3. Disclaimer
Third-Party Liability
Kaybuy assumes no responsibility for third-party sellers' product quality, authenticity, or legality but will assist in dispute resolution.
User Responsibility
Users must ensure purchased items comply with destination countries' laws. Kaybuy bears no liability for losses (e.g., customs seizures, legal disputes) caused by infringing products.
Kaybuy will continue improving anti-counterfeit mechanisms to enhance secure cross-border shopping experiences.