Terms of Service & Privacy Policy
Terms of Service
1. Confirmation and Acceptance
“Kaybuy” owns and operates the services provided to registered users. By using this website, users fully accept these terms, including service rules and operational guidelines. Use of the service constitutes agreement with Kaybuy.
2. Service Content
Kaybuy provides international purchasing services via its platform. Users must submit accurate, complete, and valid shipping and contact information. If the service cannot be completed due to false information, Kaybuy reserves the right to suspend the service.
3. Privacy Protection
Kaybuy respects users’ privacy and will not disclose registration information to third parties without consent, except as required by law or explicit user request.
4. Service Modification or Interruption
Kaybuy reserves the right to modify or suspend services at any time without prior notice.
5. Account and Password Security
Users will receive a unique account upon successful registration and are responsible for the security of their account and password. If compromised, users must update their password or contact the platform immediately.
6. User Conduct
Users must comply with laws and regulations. Illegal activity, service disruption, or infringement of others' rights is prohibited. Kaybuy may remove illegal content and pursue accountability.
7. Liability Scope
ASSTAR LIMITED, address: UNIT 1507B, 15/F, EASTCORE, 398 KWUN TONG ROAD, KWUN TONG, KL. Kaybuy is not liable for losses due to user violations or misuse and reserves the right to pursue related responsibilities.
8. No Warranties
Users assume all risks from using this website. Kaybuy makes no explicit or implied warranties.
9. Data Use and Restrictions
User behavior must align with Kaybuy’s terms. Violators may lose service privileges. Site content is copyrighted and may not be reproduced without authorization.
10. Disclaimers
10.1 Product images may vary due to display differences; actual color prevails.
10.2 Purchasing services usually take 6–15 business days. Kaybuy is not liable for delays due to stockouts, shipping delays, or force majeure.
10.3 After-sales requests must be submitted within 72 hours of receipt. Late submissions are not accepted.
10.4 Kaybuy is not responsible for failed deliveries due to user errors.
10.5 Kaybuy does not honor deals negotiated directly with sellers, only platform-approved promotions.
10.6 Purchasing counterfeit goods, drugs, tobacco, weapons, or restricted items is prohibited. Kaybuy reserves the right to update the banned list.
Privacy Policy
1. Information Collection
When registering and using Kaybuy services, we may collect:
1.1 Name, contact details, email, account name, and password
1.2 Order and payment data (amount, time, channel)
1.3 Browsing and search history, cookies
1.4 Interaction data via Microsoft Clarity
2. Purpose of Use
We use your data to:
2.1 Provide services (orders, shipping, after-sales notifications)
2.2 Share promotions and special offers
2.3 Share browsing/click data with partners (e.g., Taobao, 1688) for service improvement
3. Usage Without Consent
3.1 When required by law or court order
3.2 To protect public interest or third-party rights
3.3 To fulfill agreements or legal documents
3.4 As otherwise legally permitted
4. Data Retention
We retain user data after registration. For deletion, contact customer service. Under GDPR, data will be deleted or returned upon service termination unless otherwise legally required.
5. Data Security
We apply reasonable technical and management measures to protect your data.
6. Policy Updates
We may update policies periodically. Changes take effect immediately. Please check this page regularly.
7. Contact Us
For questions, email: [email protected]